Subscription and Plans
The pricing plan management page. Here, you can check your current subscription, change your plan, monitor resource usage, and manage payment invoices.
Current Subscription
The "Current Subscription" block shows:
- Active plan name and its status
- Cost for the period
- Subscription start and end dates
- "Plan Features" link - what's included in the current plan
The "Cancel Subscription" button is also located here.
Resource Limits
The "Resource Limits" block shows current usage for each plan parameter in a used / available format:
| Parameter | Description |
|---|---|
| Locations | Number of points of sale with a unique FN |
| Cashiers | Number of POS accounts |
| Customers | Number of customers in the database |
| Products | Number of items in the catalog |
| Active Programs | Loyalty programs in the "Enabled" status |
| Active Campaigns | Campaigns in the "Enabled" status |
| Customer Groups | Number of segments |
When a limit is close to being reached, consider upgrading to a higher plan.
Available Plans
| Plan | Description | Price |
|---|---|---|
| Free | Try and stay | 0 ₽ / 30 days |
| Start | Small business | 990 ₽ / 30 days |
| Pro | Most versatile | 2,990 ₽ / 30 days |
| Business | Chains and franchises | 7,990 ₽ / 30 days |
| Enterprise | Partnership | from 15,000 ₽ / 30 days |
Pricing Accuracy
It's always best to check actual data in your personal account or on the main website at https://favy.me/ under the pricing section.
A 14-day trial period is available for Start, Pro, and Business plans. Enterprise plans are connected through support manually.
Click "Plan Details" under each plan to see the full list of included options and limits.
Plan Upgrade
Upgrading to a higher plan happens instantly. The system automatically generates an additional invoice for the remaining days of the current period on a pro-rata basis.
Plan Downgrade
Changing to a lower plan takes effect from the next billing period. If current data exceeds the limits of the new plan (e.g., more customers or active programs than allowed), the system will notify you before confirming the change.
Exceeding Limits During Downgrade
Before downgrading, ensure your data volume fits within the limits of the new plan. The system will warn you of any excess, but it's best to organize your data beforehand.
Invoice History
Invoice history is displayed at the bottom of the page. An invoice appears after the first payment for a plan.
Invoice Statuses
| Status | Description |
|---|---|
New (pending) | Invoice issued, awaiting payment |
Paid (paid) | Payment confirmed |
Cancelled (cancelled) | Invoice voided |
Overdue (overdue) | Payment deadline has passed |
Invoice Payment Methods
Two actions are available for each invoice:
Download PDF - a document with banking details for payment through accounting.
Payment QR Code - open your banking app, scan the QR code, and all details will be filled automatically - you just need to confirm the payment.
Payment from Legal Entity Only
Invoices are paid exclusively from the company's settlement account. Payment from a personal account is not accepted. Ensure your company details are filled in the Profile section.
Related Sections
- Company Profile - billing details: Profile
- Limits affect: Loyalty Programs, Campaigns, Points of Sale, Products, Customer Groups